Error code 30183-48(401)

22 December 2023

We have encountered this error this morning when installing Microsoft 365 apps.

Apparently it's now a known error with Windows 11. Annoying but fixable

As per the attached link you can use the Office offline installer.

https://support.microsoft.com/en-au/office/use-the-office-offline-installer-f0a85fe7-118f-41cb-a791-d59cef96ad1c#OfficePlans=signinorgid

To help with issues you might encounter when installing Microsoft 365because of slow speeds or unreliable connections, as a first step download theSupport and Recovery Assistanttool. (For information about this tool, gohere.)

Offline installer manual steps

If the Microsoft Support and Recovery Assistant didn't help, follow the steps below that are specific to your plan. You need to be connected to the internet to download this installer file, but once that's done, you can then install Microsoft 365offline on a PC at your convenience.

The steps below differ if your Microsoft 365product is part of anOffice for homeorOffice for businessplan, so you need to select the correct tab for your product.

Click here to see what products are included in the home or business plans.

Select your plan

Office for homeOffice for business

If you have aMicrosoft 365 for business product you can use the Microsoft 365Deployment Tool (ODT) to download and install Microsoft 365or Microsoft 365offline. The tool is designed for enterprise environments and runs from the command line, so the steps are more complicated--but they'll still work for installation on a single device.

You must have aMicrosoft 365orMicrosoft 365license assigned to you to install and activate theMicrosoft 365apps. To check if you have one, seeWhat Microsoft 365 business product or license do I have?

Step 1 - Download and install the Office Deployment Tool

1. Create a folder on your hard drive and name itODT. For this example, we'll create it on the c:\ drive, like so:c:\ODT.

2. Download the Microsoft 365Deployment Tool from theMicrosoft Download Center. SelectSave Asand save it to your downloads folder.

3. In your downloads folder, double-click theOffice Deployment Toolexe file to install it.

4. If you see the User Account Control prompt that says,Do you want to allow this app to make changes to your device?, clickYes.

5. Accept the Microsoft Software License Terms, and then clickContinue.

6. In theBrowse for Folderdialog, select theODTfolder you created in earlier, and then clickOK.

Step 2 - Download and install Office

The drop-down list below contains detailed steps that show how to download and install the 32-bit or 64-bit version of Microsoft 365 Apps for enterprise or Microsoft 365 Apps for business.

If you have aMicrosoft 365 Apps for businessorMicrosoft 365 Business Standardplan, you need to download the Microsoft 365 Apps for business version. For all other plans, download the Microsoft 365 Apps for enterprise version. See the following if you're not sure which version to install:

• To find out which Microsoft 365 plan you have, seeWhat Microsoft 365 business product or license do I have?

• If you're not sure how to decide between 64-bit or 32-bit, seeChoose between the 64-bit or 32-bit version of Office.