Leveraging New Software to Strengthen Supplier Oversight in Insurance
6 January 2026
Insurance firms are increasingly adopting innovative software to manage third-party and supplier risk. Cloud platforms, workflow automation, and vendor management tools are making it easier to track dependencies, monitor performance, and demonstrate control to regulators.
In 2026, regulators expect firms to show practical oversight of critical suppliers. With the right technology, insurers can simplify what used to be a complex, manual process, while Maple ensures it fits seamlessly into day-to-day operations.
Why new software matters for supplier oversight
Modern vendor management platforms help insurance firms:
- Centralise information on all suppliers and critical dependencies
- Track key performance metrics and service-level agreements (SLAs)
- Automate alerts for missed deadlines or unusual activity
- Produce clear, regulator-ready reports with minimal manual effort
For example, cloud-based dashboards now let operations teams see at a glance which suppliers support critical services like claims processing, policy administration, or regulatory reporting.
These tools reduce administrative burden while improving visibility, turning oversight from a reactive exercise into proactive management.
Integrating software into Maple’s managed services
Technology alone isn’t enough. Maple works alongside these tools to ensure software adds real value:
Clear ownership and responsibility
We help define which teams own each supplier relationship, ensuring the right people get notified if a system or vendor has an issue.
Data that drives decisions
Maple ensures data from supplier management software is accurate, complete, and actionable. Automated alerts and dashboards become tools for decision-making, not just reporting.
Seamless workflows
New software can automate reminders, approvals, and escalation paths. Maple helps map these workflows to regulatory expectations, keeping the firm compliant while saving time.
Supporting operational resilience
Vendor management software also strengthens operational resilience:
- Quickly identify which suppliers underpin critical services
- Monitor real-time performance against impact tolerances
- Test response plans with scenarios generated from software data
Maple ensures these insights feed directly into resilience planning, bridging the gap between technology and business decision-making.
Benefits for insurance firms
Using new software in combination with Maple services delivers:
- Reduced manual effort and human error in supplier oversight
- Greater confidence in regulatory reviews and audits
- Faster identification of potential disruptions
- Improved communication across teams during incidents
This approach helps insurers stay ahead of regulatory expectations while making oversight more efficient and effective.
How Maple helps clients get the most from new software
Maple supports insurance firms in adopting and leveraging these tools:
Implementation and integration
We guide software setup, integration with existing systems, and configuration to reflect regulatory priorities.
Training and ongoing support
Our team ensures staff know how to use dashboards, alerts, and reporting features effectively, and provides continuous support as systems evolve.
Continuous improvement
We review supplier data, workflows, and reporting regularly to ensure the software continues to meet business and regulatory needs.
By combining Maple’s managed services with modern vendor management technology, insurance firms gain clarity, efficiency, and confidence in how they manage third-party risk.
Want to find out more, get in touch.
